The Level Benefits

Being a guest of The Level opens the doors to private areas and large number of exclusive benefits. Exclusive benefits, personalized attention, and a serene ambiance await guests staying in The Level villas, ensuring a unique and relaxing experience. 

• • A higher level of personalized service with private check-in/ check-out and concierge services.
  • Complimentary access to The Level Lounge with permanent tea, coffee, soft drinks, beer, wines, spirits, and snack station.
  • Afternoon tea with beverages, savoury and sweet treats at The Level Lounge daily from 04:00PM to 06:00PM
  • Private The Level Pool with sunbeds, sunshades, and special dedicated services (*).
  • Afternoon cocktail with beverages and snacks at The Level Pool daily from 04:00PM to 06:00PM (*).
  • Complimentary use of the Meeting room at The Level Lounge for 3 hours during stay (subject to availability).
  • Free access to the 24-hour Fitness Centre and Willow Sports Court.
  • Preferential reservation in restaurants and YHI Spa.
  • Complimentary use of 30-minute sauna and steam rooms at YHI Spa.
  • Complimentary in-room broadband & wireless internet access.
  • In-room complimentary capsule coffee machine and special tea station.
  • Pillow Menu – with five pillow types for your selection to ensure an outstanding bed experience.
  • Complimentary standard ironing service for one item per bedroom (excluding delicate items like dry cleaning or hand-washables) per stay, applicable for a minimum stay of two nights.

(*) The Level Pool is only applicable for guests aged 12 and above.